10 year AED warranty

Many manufacturers only give a few years' warranty on their AEDs (automatic external defibrillators). At Medisol, we think you should be able to rely on your AED always functioning properly, because saving lives is our mission! That's why Medisol gives you a standard 10-year warranty on your AED*.

How do I get a 10-year warranty on my AED purchased from Medisol?

We understand that you would like to enjoy a 10-year carefree warranty on your AED! But how do you get that? That's very simple. Buy an AED from Medisol and you automatically get a 10-year warranty on your device*. For this guarantee, we start from the manufacturer's warranty, whereby we follow the guidelines of their specific warranty conditions per device for each manufacturer.

Example: You buy a Philips Heartstart HS1 AED from Medisol. You will then receive an 8-year manufacturer's warranty from Philips and an extra 2-year warranty period from Medisol. In this extra 2-year warranty period we follow the warranty conditions of Philips for the Heartstart HS1 AED. If your AED fails during this extra 2-year warranty period, you will receive a replacement AED similar to the Philips Heartstart HS1 AED from Medisol. Because of our Medisol warranty scheme, instead of an 8-year warranty you will have a total of 10 years' warranty on your Philips Heartstart HS1 AED.

The scheme for standard 10-year warranty on AEDs at Medisol came into effect on 01-10-2020. Only devices purchased after this date will enjoy the new warranty conditions.

Replacement AED during failure or malfunction

Do the warranty conditions state that you will receive a replacement AED device in case of a defect or malfunction? Then you will receive a similar, replacement AED device from Medisol during your extra warranty period. This can also be a different type of AED, for example from another brand. In any case, we will ensure that you have a reliable and functioning AED at your disposal for 10 years.

*10-year warranty on the DefiSign Pocket Plus AED

The DefiSign Pocket Plus AED has been on the market since 2023. It is an innovative AED with high-quality specifications suitable for the higher, semi-professional segment. As a semi-professional device, the DefiSign Pocket Plus is the only AED in our range that is excluded from Medisol’s 10 year warranty. The warranty period for all DefiSign Pocket Plus devices (both semi-automatic and fully automatic and with and without ECG display) is 15 months, which is the factory warranty.

Questions about 10-year warranty on your AED at Medisol?

Do you have any questions or would you like more explanation about Medisol's 10-year warranty scheme? Or do you want to know what the warranty conditions are for your AED? Then contact our AED experts via +31 (0)118 236334 or [email protected].